Live chat

We're online 8:30am - 5:30pm weekdays.

Online

Offline

Customer support

Online

Offline

Show video Hide video
Show me Hide me
Share my screen

out of office message

Welcome to True Potential.

Fill in your details and we’ll connect you to one of our friendly support experts.

Thank you, we’re connecting you now.

Loading

Please note, we won’t give any financial advice during our chat.

If you have any issues, call us on 0191 242 4876 option 1.

We record calls for regulatory, training and quality purposes.

Loading

Tell us what you think

How was our service? Leave a star rating and an optional comment before you go.

Help Center

We're online 8:30am - 5:30pm Weekdays

Offline

Search our FAQ for answers to common questions.

You can also send us a message and we’ll get back to you as soon as we can.

Or, if you’d prefer to speak to someone, our support team is available 8:30am - 5:30pm weekdays.

Loading

Top Results

  1. If you invest in a Stocks & Shares ISA or General Investment Account, you can withdraw at any time.
  2. It takes around 7 working days to sell your investment and transfer the money to your bank account.
  3. If you invest in a pension you can only with draw funds from the age of X.

Sorry, I can't help with this

All our operators are away right now, but we are always happy to help.

If you can't find your answer on our FAQ, you can drop us a message using the button below and we will come back to you as soon as possible.

Alternatively, you can talk to us 8:30am - 5:30pm Weekdays on: 0800 0468007

*

How can we help?

Your email has been sent.

We'll be back in touch as soon as we can. If you have any issue, please contact us on:
0800 0468007

We are happy to help, thanks.